Read WoofTroop’s Terms of Service covering use of our website, purchases, content, and intellectual property.
These Terms of Service govern your use of the WoofTroop website (wooftroop.com) and any purchases you make from us. By using this site, you agree to these terms.
1. Who we are
WoofTroop is a homemade dog food and treats brand based in Ahmedabad, Gujarat, India. We sell dog cookies, meals, and cakes made fresh from natural ingredients, and publish dog care content for Indian dog owners.
You can reach us at [email protected] or through our contact page.
2. Use of this website
You may use this site for personal, non-commercial purposes. You agree not to:
- Copy, reproduce, or republish our content without permission
- Use the site in any way that is unlawful or harmful
- Attempt to access any part of the site you are not authorised to use
- Use automated tools to scrape or harvest data from this site
3. Intellectual property
All content on this site — including articles, images, product descriptions, and the WoofTroop logo — is the property of WoofTroop and protected under applicable copyright laws. You may not use our content without written permission.
If you’d like to quote or reference our articles, please credit WoofTroop with a link back to the original page.
4. Orders and purchases
When you place an order with WoofTroop, you agree to provide accurate information and understand that:
- All products are made fresh to order and may take 1–3 days to prepare
- Orders are confirmed via WhatsApp or email
- Payment is due before dispatch unless otherwise agreed
- We reserve the right to refuse or cancel orders at our discretion
For questions about a specific order, please contact us directly via WhatsApp or email.
5. Returns and refunds
Because our products are freshly made food items, we generally cannot accept returns. However, if there is a problem with your order — damaged packaging, missing items, or a product issue — contact us within 24 hours of delivery and we will do our best to make it right.
6. Content accuracy
We make every effort to ensure the information on this site is accurate and up to date. However, we cannot guarantee that all content is error-free. Please refer to our Disclaimer for more on the limitations of our advice.
7. Third-party links and advertising
Our site may contain links to third-party websites and display advertisements from Google AdSense. We are not responsible for the content or practices of third-party sites. Advertising on our site does not imply endorsement of the advertiser’s products or services.
8. Limitation of liability
To the maximum extent permitted by law, WoofTroop is not liable for any indirect, incidental, or consequential damages arising from your use of this site or our products. Our total liability in any dispute is limited to the amount you paid for the relevant order.
9. Changes to these terms
We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
10. Governing law
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Ahmedabad, Gujarat.
Contact
Questions about these terms? Email us at [email protected].